FAQ

Vaporizer Shipping

Q: What kind of customs duties can I expect to pay on an International Order?
A: Customs and duties are unique for each country but typically don't exceed $10. Check with your local government.

Q: How much does it cost to send a package to a country that isn't Canada or the United States?
A: . It is an extra $25.00-$35.00 to ship anywhere in the world

Q: How long does international shipping take?
A: Shipment can be expected within 2 business days and the time the package spends in transit is approximately 7-14 business days.

Q: I've been expecting my vaporizer and it isn't here yet, can you help me?
A: It doesn't happen often, but all shipments run the risk of the package being lost. We are given a shipment delivery confirmation code upon shipment completion. If you believe your package may be lost in transit we will do everything we can to hunt it down and make sure it gets to your door. Please keep your receipt for the online transaction. If the order is phoned in, simply write down the date of order placement and we this will be enough for us to retrieve your order information.

Q: Will the power adapter work in a foreign country?
A: Our power adapter will function in Europe, North America, South America, Asia, or any other continent so long as 50 or 60Hz power is provided at 110V-220V. The plug adapter specific to your countries receptacle style typically costs around $1.00. If you don't want to locate it yourself, then email us and we'll send you a link with online purchase information. The battery charger will only operate in countries when 110V at 60Hz is available.

Q: How big is the Vapolution box?
A: The vaporizer unit, vaporizer accessories, and vaporizer instructions all fit snugly inside of an 8x8x8 inch heavy walled brown box.

Q: How long to ship to Europe?
A: Shipment to Europe takes 7-14 business days.

Q: How long does shipping take after the vaporizer sale?
A: We are willing to ship the package any way you desire it so long as the customer is willing to pay for it. To order shipping that is not through USPS, please phone in your order to discuss shipment options.

Q: What is the vapolution shipped in?
A: The Vapolution is shipped in a sturdy brown cube. Packing peanuts prevent items from shifting during shipment.

Q: How soon do you ship after the order is placed?
A: Most of the time, orders placed before we leave the office are shipped the same day they are received. To give ourselves some breathing room, we guarantee shipment within two business days. Most people are impressed with our quick order response.

Q: Do I have to be home when the vaporizer gets delivered?
A: No, not usually. Some post office delivery employees won't deliver a package to a house if they feel that the package is in an unsafe area for delivery. This does not occur often, but if it does, the standard procedure is for a note to be left on the recipient's door. The package will be held at the local post office for two weeks prior to being returned to the sender for reshipment. To obtain a package not left at your doorstep, a trip to the local post office with photo ID is required.

Frequently Asked Questions about Vaporizers

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Q: Where can I find an unbiased vaporizer review of your product?
A: Online forums are excellent sources of unbiased information pertaining to vaporizers. Be causious when reading information on the internet. Not everything you read is true. There are fake vaporizer review websites on the internet that are put together by other vaporizer manufacturers in an effort to make their product look good and spread lies about all others. If the site has no contact information, this should be a red flag.

Q: Do I need a grinder?
A: No. Most people would think that a grinder is a vaporizer accessory. A grinder will make the loading of the bowl on the Vapolution Vaporizer more difficult and is not recommended. The non-spherical properties of plant pods allow for proper airflow and save you annoying grinding time. Other vaporizers require you to grind your herbs, but this is an unnecessary step with the Vapolution Vaporizer.

Q: Do you have a battery pack?
A: The Vapolution is a portable vaporizer. Every vaporizer we sell incudes a car adapter. A 2 hour battery pack and charger is also available as an accessory.

Q: How long can I leave the unit on for?
A: The unit can be turned on for 8 hours. Like any device that heats up and dissipates power it should not be left on unattended. The Vapolution vaporizer design allows it to operate for longer if the unit is accidentally left on.

Q: When plugged into the wall, do you know how many watts of power it uses?
A: The vaporizer draws approximately 12W of power.

Q: When plugged into the car adapter, do you know how many amps of current it draws from the car?
A: The unit draws approximately 1A when plugged into the wall or the car battery.

Q: How do I know when my vapor load is done?
A: The vapor load is done when the plant material changes in color to a golden / dark brown. The taste will change to a flavor similar to burnt popcorn. Practice makes perfect.

Q: Do herbal vaporizers work? I’ve never seen one before and don’t quite get it.
A: Functionality depends on the vaporizer manufacturer and ISN’T directly correlated to price. Our unit works as advertised.

Q: Do I have to fill the bowl up all the way?
A: No. We often recommend to novice users loading the large bowl half way to allow for superior airflow.

Q: What insulates the vaporizer?
A: The Vapolution vaporizer is insulated by two firewalls. The first firewall resists heat and protects the glass heater against vibration. The second firewall is a plaster cast that seals the unit.

Q: Will there be upgrades to the vaporizer in the near future?
A: Yes and Always. The name Vapolution was chosen for our company because we are committed to the evolution of the vaporizer. We stand by our customer base and will always offer the best prices to Vapolution patrons.

Q: Are the vaporizer oils that collect in the bowls usable?
A: Yes, you betcha. Call or email us for information on how to utilize these potent oils.

Q: Can you build your own vaporizer?
A: Yes. You can learn how to make a vaporizer with some online research and DIY spirit. Vaporizer designs vary greatly from model to model. A homemade vaporizer can be soldering iron or light bulb based. Vaporizer plans can be obtained from online forums. Should you choose to make your own home made vaporizer, please be safe.

Q: How durable is the unit?
A: The Vapolution Vaporizer is built like a tank. Protect the glass heater and your vaporizer will keep going, and going, and . . .

Q: Can I attach a bag / waterpipe to the Vapolution vaporizer?
A: Yes. The output of the vaporizer goes to the input of a waterpipe. It should be noted that this will not increase efficiency. Hooking up a bag to the vaporizer is possible, but more complicated and not recommended.

Q: What kind of herbs can be used?
A: Lavender, hops, eucalyptus, chamomile, lemon balm, sage, thyme, tobacco, and more. Consult an aromatherapy website for more details.

Q: How do I clean my vaporizer?
A: Cleaning is done with rubbing alcohol and q tips when the unit is cool.

Q: What is a glass vaporizer?
A: A glass vaporizer has no metal screens, never exposes hot air to metal surfaces, and heats the air that causes the vaporization with heated glass. Only vapolution makes this glass on glass commitment.

Q: Can I get my vaporizer in a different color?
A: Yes, More colors are on the way soon. Green and Black are available currently. Please phone in for details or check the online store.

Q: What is the heater?
A: The heater is handmade from quality glass, ceramic, and resistance wire.

Q: Is the Vapolution vaporizer a fuel vaporizer?
A: No. The Vapolution vaporizer is an aromatherapy product.

Q: What is the temperature range?
A: Our unit at the lowest setting will not produce vapor and will cause combustion at the maximum setting. Proper vaporization temperatures of most plant materials are in the area of 365F. Remember that there is a thermal exchange between the glass and the air. The air heated by the glass extracts the useable oils at a fraction of the glass heater surface temperature.

Q: Can the unit be used on its side?
A: Yes. Be careful if you use the unit on its side because it has a tendency to roll. The unit performs best in the upright position. With a properly packed bowl the plant material should never come out.

Q: Ground up herbs, Do they work?
A: Yes. They are just more difficult to pack. We understand that all dried plant material inevitably crumbles over time. Try adding just enough moisture to the plant material. This will allow for a small pellet to be rolled between your fingers that can then be loaded into the bowl.

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